Terms of Service
Effective Date: March 5, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and o23 ("Company," "we," "us," or "our") regarding your use of the o23 web application, AI agents, and related services (collectively, the "Service").
BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.
1. Acceptance of Terms
By creating an account or using any part of the Service, you represent that you are at least 18 years of age and have the legal capacity to enter into this Agreement. If you are using the Service on behalf of an entity, you represent that you have the authority to bind that entity to these Terms.
2. Description of the Service
o23 provides a platform that allows users to create and deploy AI-powered agents designed to execute tasks across various software platforms, APIs, and the web. The Service includes access to Large Language Models (LLMs), automation orchestrators, and third-party integrations.
3. Experimental Technology
THE SERVICE UTILIZES EXPERIMENTAL ARTIFICIAL INTELLIGENCE AND AUTOMATION TECHNOLOGIES THAT MAY BEHAVE UNPREDICTABLY. You understand that such technologies are under constant development and may produce unexpected results, incomplete outputs, or unintended actions. You acknowledge that you are using a cutting-edge platform where traditional deterministic software expectations may not apply.
4. User Responsibility for Agent Configuration
User Control of Automation: You acknowledge that AI agents and automations created within the Service operate based on instructions, prompts, and configurations provided by you.
Validation: You are solely responsible for reviewing, validating, and approving any agent configuration, workflow, or "plan" before execution.
No Monitoring: The Company does not monitor or control the specific actions performed by agents created by users and shall not be responsible for the consequences of such actions.
Prompt Responsibility: You are responsible for the quality, legality, and accuracy of the prompts and instructions you provide.
5. Automation Risks and Assumption of Risk
Agent Autonomy: You understand that by providing a prompt, you are authorizing an AI agent to perform actions on your behalf across third-party platforms.
Responsibility for Actions: YOU ASSUME FULL RESPONSIBILITY FOR ALL ACTIONS PERFORMED BY AGENTS CREATED UNDER YOUR ACCOUNT.
No Liability for Consequential Actions: The Company is not responsible for any damages, data loss, financial loss, or reputational harm resulting from an agent's automated actions, including but not limited to:
Accidental deletion or modification of data in third-party services.
Unintended communications sent to third parties (e.g., emails or Slack messages).
Execution of incorrect or harmful code or financial transactions initiated by an agent.
6. AI-Generated Content Disclaimer
Probabilistic Nature: AI outputs are probabilistic and may be inaccurate, biased, or "hallucinated."
No Warranty of Accuracy: We do not guarantee the accuracy or reliability of any output generated by the Service.
Human Review: You rely on AI-generated content at your own risk.
7. Acceptable Use Policy
You agree not to use the Service to:
Violate any local, state, national, or international law (including GDPR/CCPA).
Infringe upon the intellectual property rights of others.
Generate or distribute malware, spam, or defamatory content.
Attempt to "jailbreak" or circumvent the safety filters of the underlying AI models.
Automate actions that violate the terms of service of third-party platforms.
8. Third-Party Integrations
The Service interacts with third-party platforms (e.g., Google, Slack, Notion).
Compliance: Your use of these integrations is subject to the terms of those third parties.
Authorization: By connecting an integration, you grant us the permissions necessary to perform actions on that platform as directed by your agent configurations.
9. Intellectual Property & Data Ownership
Company IP: We own all rights in the Service software, algorithms, and designs.
Data Ownership: You retain ownership of your Input (prompts) and, to the extent permitted by law, the specific Output generated for you, subject to your compliance with these Terms.
10. Fees and Payments
You agree to pay all fees associated with your chosen plan. Fees are non-refundable unless required by law.
11. Termination
We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to the Company or others.
12. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL o23 OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT PAID BY YOU TO US IN THE LAST 12 MONTHS.
EUROPEAN SAVINGS CLAUSE: Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or any other liability where such exclusion is prohibited by applicable law (including mandatory consumer protection laws in the EU).
14. Indemnification
You agree to defend and indemnify o23 from and against any claims arising from: (i) your use of the Service; (ii) your violation of these Terms; or (iii) any action performed by an AI agent configured by you.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Sweden [or your specific jurisdiction]. Any disputes shall be subject to the exclusive jurisdiction of the courts in Stockholm, Sweden.
16. Contact Information
For any questions regarding these Terms, please contact:
o23 Legal Department
Email: info@o23.com
Website: o23.com
o23
Stockholm | New York
Ozsoy AB